Dedicated support.The staff is always ready to answer any questions on the forum or by e-mail. Drag-and-drop functionality.It is very simple to create lines or shapes as it is enough to drag-and-drop it to the right place. Revision history.There is a step-by-step tracking of your progress in diagram building, so you can reverse any changes or look through the information who, when and how has made changes to the document. Security. The web application guarantees the high security of information by means of data encryption, robust backup, and secure data centers. There are also integrations with G Suite and Drive, Confluence, JIRA, and Jive. Compatibility and integrations. It is the first tool to import files created with the help of Microsoft Visio, the leader of the diagram creation tools. 
That concerns shapes, templates, lines, insertion of images etc. Customization.You can customize the tool and shapes in accordance with your preferences.A diversity of shapes.The shape library of the tool is rather wide to choose from.There are also possibilities to publish the result online, share it by e-mail or by a link provided. Several options to save results.You can print your final result in three formats – JPEG, IMG, and PDF.Collaboration.Numerous features of the service like commenting, video chat or in-editor chat make it perfect for teamwork.
There is also a possibility for multiple users to work on one chart simultaneously.
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Being a cloud-based tool.There is no necessity to download or update the tool as it is done automatically. Being both a collaboration and flowchart creation tool LucidChart has the following features: Today it has over 8 million users including renowned all over the world companies.
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